Shipping & In-Store Pickup Policies
IN-STORE PICKUP
White Peony Store St. Joseph: 25 1st Ave NW, St Joseph, Minnesota, 56374
Once your order has been fulfilled, it is ready for pickup at our St. Joseph store.
You will receive a fulfillment notification when your order is ready. After receiving that email, you may stop in during store hours to pick up your order.
Orders will be located on our designated pickup shelf, organized alphabetically by first name, for easy and convenient pickup.
Central Grind Coffee: 24086 MN-15, St Augusta, Minnesota, 56301
We are excited to offer Central Grind Coffee as an additional pickup location. You can find this option at checkout under "shipping".
Orders selected for Central Grind pickup will be delivered to the White Peony pickup shelf inside the coffee shop & organized alphabetically by first name.
Delivery Schedule:
- Orders placed by 4:00 PM Tuesday will be available Wednesday by Noon
- Orders placed by 4:00 PM Thursday will be available Friday by Noon
You can pick up your order during Central Grind's normal business hours.
If you have questions, please email us directly at orders@whitepeonyboutique.com.
Once a pick-up location is chosen, it cannot be changed. This is to avoid confusion and packages lost in translation.
Please double check all pick-up bags before leaving to assure you have all of your items. If there are multiple orders we do our best to combine bags, but sometimes due to the volume of orders, you may have multiple bags to pick up!
SHIPPING
Shipping Costs
Standard shipping cost of all orders within the US is a flat rate of $9.95.
Free shipping within the US on all orders over $100!
International shipping is available and is a flat rate of $14.95.
No shipping on orders less than $1.
Standard Shipping Times/Carriers
Standard shipping takes about 1-2 business days to be processed and packaged! We do our best to get your orders out to you as fast as possible!
All of our shipping is through USPS or Priority. Once your order has been packaged, you will receive a tracking # and can track your package at usps.com. Please allow 2-3 days for your tracking information to show. If you do not receive tracking information after 2-3 days, please contact us at orders@whitepeonyboutique.com.
White Peony Boutique is not responsible for items not delivered within the guaranteed shipping times. If your order does not arrive within 1-2 weeks, please first contact USPS and if they are not able to help, reach out to us at orders@whitepeonyboutique.com and we will work to resolve the issue!
Address Changes
It is the buyers responsibility to make sure their shipping address and all contact information is correct and up to date. White Peony Boutique is not responsible for items shipped back to us due to an incorrect or undeliverable address.
Changing or Cancelling Your Order
We get it! ...sometimes things happen and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! We try our very best to pack and ship orders FAST! Once our team processes your order (usually within 12 hours) we will be unable to make any changes to your order. Contact us at orders@whitepeonyboutique.com.