RETURNS

We, at White Peony Boutique, are on a mission to give you the very best experience and we are SO excited you are now apart of our amazing group!
If you are not completely satisfied with your order, we will do everything we can to to help you out! Please make sure to try on your items right away, look over your order and read below...

White Peony Boutique will accepts returns of unworn, unwashed, undamaged, unaltered merchandise purchased online that shipped to a U.S. address for White Peony store credit within 30 days from the date your order shipped.

If by chance you receive an it Item damaged or defective may be returned by contacting our Customer Support team here within 7 DAYS of delivery. 

We do not offer refunds. No exceptions. Store credit may be used to purchase that same item in a different size or a completely different item. Store Credit never expires.

Final sale items cannot be returned or exchanged.

The following is a list of FINAL SALE items: 
Jewelry, Face Masks, Headbands and all hair accessories, bras or bralettes, bath and body products, prizes and mystery bags, Deal of The Week, Door Busters, final sale items, any Mega deals and items discounted at 30% or more.

IMPORTANT:

  • Shipping will not be refunded in the event of a returned itemed. Shipping costs will be the responsibility of the customer to send any items back to White Peony Boutique. 
  • Any item returned with stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return.
  • Returns must be received in original, unused condition with tags attached and your order number included. 
  • Please mail your return to 

                            White Peony Boutique 
                           
Attn: Return Processing
                            6608 Gregory Park Rd 
                            St Cloud, MN 56301 

  • You can also bring your return in person and drop off at the White Peony Shed during business hours. 
  • MAKE SURE TO ENCLOSE A NOTE OR YOUR PURCHASE ORDER SLIP WITH THE ITEM.
  • Please allow our team 5-7 business days to process your return once it is received.
  • All website returns will receive an emailed electronic gift certificate that can be used on the website when you check out or can be used for in store shopping at the White Peony Boutique Shed! 

  

Changing or Cancelling Your Order

We get it! ...sometimes things happen and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! We try our very best to pack and ship orders FAST! Once our team processes your order (usually within 12 hours) we will be unable to make any changes to your order.


Website Credit vs In Store Credit vs Commentsold Credit

  • Credit issued from a return via the White Peony Boutique website, can be used on the website or in store ONLY. 
  • Commentsold credit cannot be used on website but can be used for in  person purchases!